About Us

Email Explained is an independent educational website created to help ordinary people understand email, privacy and the online services connected to them.

The website is owned and written by me, Bobby.

I have spent years using and writing about online services, including email providers, private email services, VPNs and password managers. I created Email Explained because these products are often explained in a way that is far more complicated than it needs to be.

Why I created Email Explained

Email and online privacy can be confusing.

Many articles are filled with technical language, complicated security terms and explanations that most people do not understand or need.

Most of us have experienced this. You search for a simple answer, open an article and find yourself reading about security measures, protocols and technical features that are never clearly explained.

Readers are often expected to understand these terms before they can answer a much simpler question:

Is this service right for me?

Most people want practical answers.

They want to know:

• what a service does;
• why they might need it;
• who it is suitable for;
• what it is like to use;
• what they receive when they sign up;
• what its limitations are; and
• whether it is worth paying for.

Email Explained was created to answer those questions in plain language.

The aim is not to make simple subjects sound complicated. It is to explain complicated subjects in a way that an ordinary user can understand.

Written from a user’s perspective

I am not writing about these products from the outside.

I use email services, password managers, VPNs and privacy products myself. I understand the questions people have because I have had many of the same questions.

I write from the perspective of someone who actually uses these products.

That means looking beyond a list of technical features and considering what the service is like to use in everyday life.

For example:

• Is the account easy to create?
• Is the interface easy to understand?
• Can existing emails and contacts be imported?
• What happens when you email someone using Gmail or Outlook?
• Which privacy features work automatically?
• Which features require the other person to use the same service?
• What do you receive on the free plan?
• What changes when you pay?
• Who would benefit from the service?
• Who would be better using something else?

Technical details still matter, particularly when discussing privacy and security. However, they should be explained clearly and connected to what they mean for the person using the service.

How products are reviewed

Every product reviewed on Email Explained is tested using an account or subscription that I have obtained and paid for myself.

I do not accept free accounts, complimentary subscriptions or invitations from companies in exchange for reviewing their products.

Paying for the same service available to an ordinary customer allows me to experience the normal process, including:

• creating the account;
• choosing and paying for a plan;
• installing the applications;
• importing existing information;
• using the main features;
• dealing with restrictions;
• managing the subscription; and
• contacting support where relevant.

Reviews may also use official documentation to verify details that cannot be confirmed through normal use, such as encryption methods, privacy policies, storage limits and technical security measures.

Where a fact concerns privacy or security, the aim is to confirm it using the provider’s own documentation rather than repeating claims from another comparison website.

A one-person website

Email Explained is run by one person.

I research, test and write the content myself, and I spend my own money on the products and subscriptions reviewed on the website.

I will always try to provide accurate and up-to-date information. However, I do not have a large editorial team checking every page, so I may occasionally make a mistake or miss a change made by a provider.

Email services, prices, features, plans and privacy policies can also change after an article has been published. When I become aware of an error or an important change, I will correct the page.

Some parts of a review will involve personal preference. I will make it clear when something is based on my experience or opinion rather than an objective fact.

What works best for me may not be the best option for you. A service that is ideal for one person may be too expensive, too complicated or missing an important feature for someone else.

Similarly, a product that is often described as the best overall may not be the best choice for your particular needs.

That is why reviews on Email Explained focus not only on which service performs well, but also on:

• who the service is suitable for;
• who may prefer an alternative;
• what its important limitations are;
• what you actually receive for your money; and
• what should be considered before signing up.

Independent testing

Email Explained does not publish reviews supplied, written or approved by the companies being reviewed.

Companies do not decide:

• what is included in a review;
• what problems are discussed;
• how products are compared;
• where they appear in a ranking; or
• what conclusion is reached.

A service may be suitable for one person and unsuitable for another. Reviews and comparisons therefore focus on who each product is for, rather than presenting one service as the correct choice for everyone.

Some pages contain affiliate links. Email Explained may receive a commission if a reader follows one of these links and later signs up for a service.

Affiliate relationships do not determine the findings of a review or guarantee positive coverage. Further information is available in the Affiliate Disclosure.

What Email Explained covers

Email Explained focuses on consumer email and the services closely connected to it.

Topics include:

• how email works;
• email privacy and security;
• private email providers;
• alternatives to Gmail and Outlook;
• encrypted email;
• phishing and email scams;
• email tracking;
• custom email domains;
• password managers;
• account security;
• product reviews;
• service comparisons;
• pricing; and
• deals and discounts.

The website is written for people who want understandable information without needing a technical background.

The goal of Email Explained

My long-term goal is for Email Explained to become the number one consumer email-information website in the world.

That means building a useful library of clear, accurate and practical information about email and the services people use alongside it.

The goal is not to publish the largest number of pages or repeat what every other technology website already says.

It is to provide:

• real product testing;
• clear explanations;
• honest limitations;
• practical comparisons;
• information written for ordinary users; and
• answers that help readers understand what they are choosing.

Email Explained is built around a simple idea: information about email and privacy should be accurate without being unnecessarily difficult to understand.

Contact

Questions, corrections and feedback can be sent to:

contact(a) emailexplained. com